The Carpet Doctor
- The Carpet Doctor
- Serving Contra Costa County
- Voice: (925) 825-4686
“I’ve worked with him for several years. His pricing is excellent. I really like that he has his own little machine that comes into the house— it’s not one of those long hoses that goes out to a truck. I’ve used other carpet cleaners before, but I highly recommend Don.”
“I’ve been working with Don for about 3 years now, and he always does a really great job. I’ve used Chem-Dry in the past, but I didn’t like the idea of the chemicals, so I’m happy to be working with Don. I let him know when I want him to come back, and he calls to remind me.”
“I’ve used Don once a year for the past three years. I have a big dog living on wall-to-wall white carpeting, and Don does such a thorough wonderful job. I really like that he does the work himself. He is dependable, his rates are reasonable, and he is so trustworthy.”
Tell All!How was your experience with The Carpet Doctor? Tell us about it, and help improve The Guide.
If you’ve ever had a carpet cleaner quote you “$6.95 a room,” then present you with a bill for $300 one hour later – yet in a few weeks your carpet, rugs and upholstery look like they’ve never been cleaned – you’ll really appreciate Don Newcomer of The Carpet Doctor.
For 27 years, Don has been steam cleaning carpets, oriental rugs, and upholstery throughout the East Bay. He doesn’t use “bait and switch“ tactics to get your final price up above what you thought you were going to pay.
“My price per square foot (length x width) covers everything, including pre-conditioning,” Don explains. “Other cleaners charge you for these ‘extras’ so that they can get more than the low price they originally quoted.”
“I’m very thorough. I don’t leave your home until you’re completely satisfied. I guarantee that I’ll get your carpets really clean, and that the spots will stay gone.
“Integrity is very important to me. I love working with people, and I love doing a good job.”
Don uses the only carpet cleaning method approved by Stainmaster Carpet. While some people worry that steam might oversoak their carpets, spoil their hardwood floors, or cause the fabric colors to run, Don’s machine uses high-pressure vacuum technology to suck all the water (and the soil) back into the machine before it can soak through.
If he has any concerns, he carefully pre-tests a small section before he starts. He and Larry (his employee) successfully cleans oriental rugs, area rugs and berber carpets, as well as standard wall-to-wall carpets, upholstery, and car interiors.
“Steam cleaning with pre-enzyme treatments is the only way to get a carpet really clean,” Don says. “Sometimes the water comes back as black as espresso coffee! Then I rinse it until the rinse water comes back clear, so that the carpet is completely free from any residue, and feels fresh and soft.
“In 27 years of working all over the county, I’ve only ever had one call back.”
Don offers a 10% discount to Good Service Guide readers.