Benjamin Franklin Plumbing
(Plumber)
- Benjamin Franklin Plumbing
- License: 782-830
- 517 Jacoby St. Unit 1
- San Rafael,
- Voice: (415) 564-0525
References:
“The man who came was such a nice fellow and he was on time— right on the dot! Their pricing is fair. I am very satisfied, and recommended them to my neighbor around the corner who was just as pleased. Next time, I’m going to have them replace my water heater.“
“They are very pleasant and courteous, even though they were at our house for several hours doing three different jobs. The pricing was a little higher than some other outfits, but so was the quality, so we felt that they were well worth it. We will definitely use them again.“
“I’m on a monthly contract with them. I am so impressed with their quick response and great service. Their receptionist is the best I’ve ever dealt with. They are professional, knowledgeable, and competent. When I use them, I feel confident.“
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Is it possible that America’s greatest inventor, diplomat, humorist, and one of the Founding Fathers, is now running a San Francisco plumbing company?
Not exactly. The “Ben Franklin“ refers to the $100 bill that Dan Gagne will give you if one of his uniformed journeymen plumbers shows up late.
“We’re the Punctual Plumber,“ Dan explains. “We’ve taken care of the two big problems everybody experiences with plumbers – that they usually show up for appointments late, and they always charge more than you expected!“
Dan has been running Gagne Plumbing in Marin since 1997. Recently he bought Purcell Bros. Plumbing, the much-loved Sunset District plumbers after the owners decided to retire after 50 years in business.
Together with his $100 punctuality promise, Gagne has created a per-job pricing structure, one that lets homeowners know exactly how much the job will cost before the plumber starts work.
Ben Franklin Plumbing services and replaces water heaters, toilets, faucets and perform sewer and drain cleaning. Major service includes re-piping, water filtration and back flow prevention to ensure clean drinking water.
They also offer leak detection, and video camera inspections of sewer and drain lines to detect cracks and obstructions.
With appointments available from 7 a.m.-5p.m. Monday to Saturdays, this company understands that time is money for customers as well.
“We’re totally focused on customer satisfaction,“ says Dan. “If we get a complaint, I handle it myself. Our employees have to pass drug tests and be well groomed. It’s essential that they treat our customers and their homes with respect.“
Last, but not least, Daniel offers an amazing performance guarantee: if you’re unhappy – for any reason– they’ll redo the job for free! Old Ben would be proud!
